We’re always trying to improve our services and ensure we act appropriately in our role as the Relevant Building Surveyor (RBS), but we know things don’t always go the way they should. You can make a formal complaint by filling in the form below. All complaints are treated seriously, and handled in accordance with our Complaint Handling Policy.
By giving us as much information as possible, you’ll be helping us to resolve things faster and more effectively. Your personal information will be used and stored in accordance with the Privacy Act 1988 and our Privacy Policy.
If you have any questions or need help to complete this form, please call us on (03) 9769 8655.